Instagram Direct and comments — turned into orders
Where florists actually get found. Direct messages land in the same inbox as everything else, and a comment under a post becomes a conversation you can sell from.
Direct messages in one inbox
Instagram DMs arrive next to WhatsApp, Telegram and the site form — attached to the client card with full history. Your team replies from one window.
- ✓Same omnichannel inbox
- ✓Auto-create the client
- ✓No app-switching
Comments that become chats
A comment under a photo ("how much is this one?") is pulled into a private conversation automatically — so a public question turns into a private sale instead of getting lost in the feed.
From a post to a paid order
Answer once, build the order in the chat with delivery and payment, and it flows into stock and finance like any other order.
Your link-in-bio, connected
The Instagram link-in-bio storefront and Direct work together: discover in the feed, buy on the site, finish the details in chat.
Where it shines
Viral post
A bouquet blows up — every "price?" comment becomes a tracked lead, not chaos.
Story replies
Reactions and replies to stories land in the inbox with the customer attached.
See it on your own shop
Set up with your data and a 60-day free trial — try it with your real flower shop, not with examples.